Practice Manager:  Recommended System Requirements


The requirements listed below are the recommended requirements for minimum performance of our software. Please contact our office directly and we will help assess you computer’s capability.


Single Computer System or Server for Small Network

(less than 8 Workstations)

Server for Larger Network

(8 or more stations)

Workstations in a Network




Intel Pentium G3240T Processor or better

Intel Pentium G3240T Processor or better

Memory (RAM)




Hard Drive

200 GB

2 x 500 GB RAID 1 Mirrored Drives

 (Osler can help estimate your storage capacity)

200 GB


At least a 19” monitor with 1024 x 768 resolution and 16 or 32 bit colour

Backup Device

External Hard Drive, USB Flash Drive or Remote Backup Service

Remote Backup Service, or equivalent system. Osler will help estimate your total backup requirements. We strongly recommend more than one backup method for each system.


Operating System (Windows VISTA requires AT LEAST the Processor and Memory requirements listed above)

Windows 7 Professional or Windows 8 Professional or Windows 10

Windows 2008/2012 Server and all necessary Client Licenses (CALs). Talk to a qualified hardware dealer for details.

Windows 7 Professional or Windows 8 Professional or Windows 10

Database Software

Microsoft SQL Server (SQL Express) 2008. Provided and installed by Osler.

Internet Connection

Broadband: ADSL or Cable (Minimum 1 – 2 Mbps)

Remote Access Software

You can use Remote Desktop (an application included with your Windows operating system) which should be installed and supported by your qualified hardware dealer.

Printer(s) for Reports

Most laser printers will work well, but we recommend that you select a PCL-Compatible printer. Printing will be smaller with GDI printers.  Multi-function printers (that scan, copy and fax) are generally GDI. We do NOT recommend inkjet printers due to the cost of ink cartridges.  For sites who prefer not to print all reports to paper, Osler will install a “PDF Printer” which creates PDF files for those reports.

Printer(s) for Labels

Dymo Label Printer.


Any scanner with the ability to save in PDF format and also handle single or multi-page scans. We strongly recommend Fujitsu Scansnap iX500 scanners because they are small, simple to use, fast.

Anti-Virus Software

Basic anti-virus protection is required (AVG is recommended)


Referral/Consult Letters


Microsoft Word 2010 or later is required if letter and form integration with Practice Manager is desired.


Uninterrupted Power Supply

We recommend that all clients purchase a UPS to protect their data and allow them to close software appropriately in the event of loss of power. This is NOT a “power bar” but rather a battery backup which provides battery based power for a period of time when a power failure occurs.